Intercultural Communications and Awareness for the Legal Sector

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Onno’s Intercultural Awareness course covers the basics of Intercultural Awareness and Communciations skills as well as language training to communicate with clients who speak English as a second language by using simpler language and writing clearer contracts and documents.

This course can be adapted to suit the firm's most pressing problems: understanding potential differences in client outlook or communication, written or oral communication with clients, and/or producing clearer documents. This will be discussed and agreed before delivery.

 

This course runs for closed groups or teams. It is delivered in a 3-hour session on-site. Online and webinar options are available if requested.

To book or for available dates, please contact Onno directly.

Perfect for:

  • People working in the legal sector who deal with clients from other countries
  • People doing business internationally
  • People working in multilingual or multicultural teams

Training aims and format:

  • To give you an understanding of the differences between global cultures and the impact of this on our communication and dealings with clients
  • To give you the skills to enhance your cross-cultural communication, ensuring the best possible outcomes in multicultural and multilingual environments, based on an understanding of why problems occur and how to prevent them
  • This training will give you experience of applying the knowledge to your work context and skills to effectively use this going forward

Benefits of this training:

  • Improved communication in your team and with your clients
  • Confidence in speaking to people with other first languages
  • Increased morale and subsequently more productivity
  • Better access to new markets
  • Understanding what clients are not saying
  • Business and legal advantage by understanding potential problems
  • Learning to gain clients’ trust and build stronger relationships

Participants will receive:

  • Training in intercultural awareness and communications with a focus on how this can affect the legal sector
  • Tips and information to help you communicate and build relationships more effectively, independently of any cultural or linguistic barriers
  • A set of material to keep after the event
  • A certificate of participation

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