Intercultural Awareness and Communications for International Business

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Onno’s Intercultural Awareness course covers Intercultural Awareness & Communciations skills to better engage with international clients based on an understanding of cultural differences. It also includes basic language skills for interacting with business clients from different cultures and with different first languages more effectively.

 

This course runs for closed groups or teams. It is delivered in a 3-hour session on-site. Online and webinar options are available if requested.

To book or for available dates, please contact Onno directly.

Perfect for:

  • Those working with clients and partners from other countries here in the UK
  • Those working with clients and partners based abroad
  • Those working in multilingual or multicultural teams

Training aims and format:

  • To give you an understanding of the differences between global cultures and the impact of this on our communication and dealings with clients
  • To give you the skills to enhance your cross-cultural communication, leading to better client relationships and lasting business dealings
  • This training will give you experience of applying the knowledge to your work context and skills to effectively use this going forward

Benefits of this training:

  • Improved communication with your international clients and partners
  • Skills to check our message is being transmitted correctly
  • Increased morale and subsequently more productivity among staff
  • Skills to understand culture traits in negotiations and use these to our advantage
  • Business advantage by understanding potential problems and preparing for
  • Learning to understand persuasion tactics, leadership styles, trust building, dealing with disagreements and scheduling, among others

Participants will receive:

  • Training in intercultural awareness and communications with a focus on how this can affect international business dealings
  • Tips and information to help you communicate and build relationships more effectively, independently of any cultural or linguistic barriers
  • A set of material to keep after the event
  • A certificate of participation

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